At Raphtina Foundation, we are committed to protecting the privacy and personal information of our beneficiaries, supporters, partners, and all visitors to our platforms. This Privacy Policy outlines how we collect, use, and safeguard your information in alignment with applicable data protection laws.
1. Information We Collect
We may collect the following types of information: –
- Personal Information: This includes your name, email address, phone number, postal address, and any other details you voluntarily provide when contacting us, donating, or participating in our programs.
- Non-Personal Information: This includes data such as your IP address, browser type, and device information collected through cookies and other tracking technologies.
- Sensitive Information: In certain cases, we may collect health-related information (e.g., for HIV/AIDS support programs) or other sensitive data with your explicit consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To communicate with you regarding our programs, initiatives, and updates.
- To process donations, issue receipts, and manage donor relations.
- To provide support and services to beneficiaries, including education, healthcare, and counseling.
- To analyze and improve our programs, website, and outreach efforts.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases: – With trusted service providers who assist us in delivering our programs and services. – With government or regulatory bodies when required by law. – With your consent, in specific situations where information sharing is necessary for service delivery.
4. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. This includes secure storage systems, encrypted communication channels, and regular security audits.
5. Your Rights
You have the following rights regarding your personal information:-
- Access and Correction: You can request access to the information we hold about you and ask for corrections if it is inaccurate or incomplete.
- Withdraw Consent: You can withdraw your consent for us to process your data at any time.
- Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
- Complaints: You can lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.
8. Children’s Privacy
We are particularly sensitive to protecting the privacy of children. Any information collected from children under the age of 18 is handled in compliance with applicable laws and with parental or guardian consent where required.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Raphtina Foundation
- Kusa Community, Nyakach Sub County, Kisumu, Kenya.
- 0710646856 or 0713566755
- [email protected]
Your trust is important to us, and we are committed to handling your information with care and respect.